Stan is prompt, thorough, and patient! I am not adept at technology. He has helped me set up a new laptop and printer. As problems arise, he responds quickly, explains things simply, and never seems to get flustered. As I learn how to navigate my new laptop, it is comforting to know any problems or questions I might have are resolved with a quick email or phone call. Thank you to Stan!
- Ann Eppling
Stan has been a life-saver for me... twice. The first time, we got a terrible worm/virus on the family computer. (Even with virus protection software, it became infected.) Stan took the tower to his workshop, saved all our pictures and documents onto an external hard drive and essentially "re-built" our computer by reformatting the hard drive and re-installing all the software, downloading updates and uploading our family pictures and documents. He then brought the tower back to our house and made sure everything was working properly... "like it never even happened." The second time, my home office computer automatically installed updates that affected my settings. Stan made a house call the same evening I called him. He adjusted my computer to the way it had been previously set-up and I was able to complete my time-sensitive reports that night. Stan is professional, friendly, helpful, and really knows his stuff. I highly recommend the Tech Guy.
- Randy C.
I have had Stan work with me 2 times on computer issues. Besides being a really nice guy, he has a wealth of knowledge with computers. The first time he came to my home he eliminated the causes of a slow computer. He cleaned up any internal problems, changed my email account to a free one, added suggested anti virus and malware security, and, in general, fixed anything that needed updating. While doing this, he wanted to explain what he was doing and make sure I understood the benefits and changes to my computer. Now, a year later, Stan helped me with some other computer concerns. He was able to make certain corrections over the phone with me. Again his understanding of computer workings and desire to explain what he is doing and how it will benefit future use, were evident. I would definitely recommend The Tech Guy, Stan, to anyone needing computer help
- Marjorie Stein
I had a number of programs and tons of documents on my slow running computer and after meeting and talking with Stan I fearfully gave him my PC. I didn’t need to worry. The computer is running much faster. He was able to get all my favorite programs up and running and no data was lost. Stan is very patient and knows his stuff. He was flexible in scheduling time to answer questions and make adjustments. I highly recommend Tech Guy.
- James Holdman
"Tech Guy" Stan was very helpful and proficient in fixing a Very nasty computer virus that even my Norton's 360 did not prevent. He was able take my computer, remove the problem and even restructured my data which greatly improved the startup and launch time for my applications. I would Highly recommend his services when you have the need or just want to ask questions about new programs.
- Jeff Mahn
A virus attacked my computer and I was unable to work. On a recommendation from a colleague I called Stan. Within 24 hours he had my system rebuilt and working even better than before the virus hit. He took a personal interest in getting it set up just the way I needed it to work. He saved the day
- Belinda Wasser
I recently had occasion to avail myself of Stan Pilavin's expertise concerning a problem with our current home computer system. I found Stan to be knowledgeable and informative in diagnosing the situation and resolving it. I would recommend his services to anyone having questions concerning their system or anticipating making changes to their technology or operation setup.
- Kelly Dolin
Stan, the Tech Guy, is a great source for computer and home entertainment support and repair in and around the Sudbury area. He provides timely service for a reasonable price. Working with Stan is much more rewarding than calling and holding on a help line for hours or shipping your computer off to a service center in a distant location. Stan’s objective is to not only repair or set up your equipment but is to help you more effectively use the technology you have. I highly recommend the Tech Guy.
- Chris A.
Stan is awesome to work with. Having just moved into our new home, there were quite a few things that needed to get set up and connected such us 4 computers, AppleTV, surround sound system and syncing garage openers to our cars. He did all that and also helped us with file storage and got all 4 of our slow running computers running like new again. He was so easy to work with and he took the time to explain what he was doing every step of the way. We highly recommend Stan for all your computer and electronic needs.
- M Johansen
Stan is a lifesaver! I needed assistance with cleaning up my work space. He took a day to purchase a PC, set it up and get me started on some great shortcuts. He is very knowledgeable and up to date on all the latest technology. It's great to know the tech guy is only a phone call away Carol Rice, Cruise Planners
- Carol Rice
Incredible service and quality of work. Came into my house to solve both computer, home network and home entertainment challenges. Creative solutions that were implemented flawlessly and rapidly at a great price. Stan is the best!
- John McDonough
The Tech Guy has consistently provided timely, friendly, and knowledgeable service, both in person and by phone. In setting up a home office network, the Tech Guy offered ideas for the user to maximize the potential of the system and related devices for small business and for enjoyment. In providing tech support, the Tech Guy is patient and willing to answer all questions, thus ensuring the client is able to use the system with confidence. The Tech Guy also provides phone support for those clients who have quick questions or who are more comfortable with their systems or devices. I recommend the Tech Guy for your computing, network, and related device support.
- FC
I am writing this unsolicited review of Stan "The Tech Guy" because of the excellent work he did for me. I came to Stan with an urgent need to “fix” my aging computer. What he did was far better than that. He first helped me select a new computer. He then purchased that computer for me. That way I got it more quickly without any additional cost to me. He then set up my new computer. He organized it better and made it much easier to use then my dying older computer. He then went on to synchronize the email on my new computer with the emails I receive via my iPhone and iPad. I came to Stan with a request to save my dying computer. What I got was a total solution to all the problems I had but had wrongly been willing to tolerate. His work not only upgraded my electronics, but made them all play together as one system. What a great result. I find Stan to be one of the most knowledgeable techies I know. In addition, he is prompt and reasonable in both his personality and his pricing. He is very reliable, easy to deal with and gives excellent advice. Even more noteworthy, however, is the fact that he did more than he promises to do. I rate Stan a 10 out of 10 in all categories anyone would use to judge a Tech Guy.
-Richard Brisk